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Customer Reviews
5.0 Based on 26 Reviews
5 ★
96% 
25
4 ★
4% 
1
3 ★
0% 
0
2 ★
0% 
0
1 ★
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MC
01/03/2021
Mark C.
United States United States

Jacket

Love it , quality piece

VH
02/01/2024
Vernon H.
Canada Canada

Takes care of their customers!

My beautiful jacket arrived in a timely fashion and in perfect condition. Unfortunately, one of the seams split after wearing it for a few weeks so I contacted FAD to see what could be done. They immediately responded with an apology and another to send out a replacement at no charge. I was truly elated. 1 week later, I received a notification that my replacement was on the way and I’m happy to report it arrived the other day and it’s just as beautiful as the first one. I thought customer service was a thing of the past until I had this experience. Thank you FAD for restoring my faith. 5-stars

CM
01/11/2024
Cindy M.
United States United States

Great coat

This was a wonderful jacket. However, my dad said that the high collar he could never get used to so I’m in the process of returning it unfortunately but I would recommend the jacket to anyone.

J
12/20/2023
Jose SVG verified by SHOP

Great coat

JM
12/11/2023
Jose M.
United States United States

Great coat

Had to return. Customer service was awesome to process my exchange. Extremely happy with iteam!