Products may be returned within 30 days of receipt provided Fadcloset is notified within 15 days of receipt of purchase. An RMA number must be obtained by emailing firstname.lastname@example.org. No refunds will be processed without an RMA number, no exceptions.
Please note there may be a slight variance on the color of the item, depending on each computer screen resolution than actual item. The item should not be damaged and returned in original condition. You should expect to receive your refund within 3 to 5 business days from receipt of the item date to us.
Please use tracked delivery to return. Shipping and handling charges are non-refundable, and will be taken out of total refund amount. If the product appears worn it will be subject to restocking fees of 15%. Damaged or torn items will not be refunded and will be sent back.
Custom sized, bulk or customized orders and non-standard sizes larger than 2xl may not be returned, orders of 2 or more jackets are considered bulk/custom as each order is made direct from factory for you. We make every jacket fresh from raw leather to complete stitching, and you will not get an old sitting stock jacket.
Clearance Items or items with more than 70% mark-down may not be returned, however exchanges are accepted for another clearance or marked down item similarly priced (subject to availability).